Frequently Asked Questions
Everything you need to know about shopping with TOPS Malibu
What is your standard shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 5-7 business days. Expedited shipping options are available at checkout for those who need their fashion finds sooner.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, you can return or exchange unworn items with original tags attached within 30 days of delivery.
Do you ship internationally?
Yes, TOPS Malibu ships to most countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I know which size to order?
Each product page includes a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.